1 Refunds & Returns
1.1 If the payment through the third-party gateway has failed, but the amount has been debited from your bank account, the amount so deducted shall be automatically credited to the said bank account within a period of 14 days, subject to reconciliation, as per the terms of the third-party payment gateway.
1.2 No refund shall be made for any successful transaction through the Payment Gateway services.
1.3 At its discretion KJ Education may allow a period of trial for few or any of its Courses after registration and payment of Course Fees on the Site/Application from time to time. At its discretion KJ Education may allow users to raise requests for cancellation of the Course during (and only during) the period of trial.
1.4 KJ Education may process refund for cancellation of Course during the trial period by the user, if the same is approved as per its policy and only if the user has complied with all Terms of Services.
1.5 No other refunds shall be made other than mentioned above in this clause. In the event, you would like to discontinue with any Course after the trial period, you may opt to cancel the Course via your Account without any refund of the Course Fee or of any payment(s) made (including towards the study materials, e-books, add-on courses, etc.).
1.6 Notwithstanding anything to the contrary elsewhere, KJ Education shall have no responsibility or liability for any issues pertaining to the outsourced third-party payment gateway. For any such issues pertaining to the third-party payment gateway (including multiple debits, whether successful or not etc.), you may follow up with the third-party gateway or the user’s bank/financial institution concerned.
1.7 The above Payment and Refund terms under the website www.kjeducation.in shall be applicable to its subsidiary companies KJ Education.
2 Termination and Consequences of Termination
2.1 We reserve the right to immediately terminate or suspend your Account and refrain from rendering any services (in addition to any legal remedy that we can avail), at any time, if (i) you have failed to comply with these Terms of Services (ii) you have provided inaccurate, fraudulent, outdated or incomplete information during the Account registration, (iii) you have violated any applicable laws, regulations or third party rights, or (iv) we believe in good faith that the action of termination or suspension of your Account or cessation of Services is reasonably necessary to protect the safety or property of KJ Education or other users of the Site, Application or Services.
2.2 In addition to the above, we reserve the right to review your Account from time to time for fraud prevention, risk assessment, security or investigation purposes. In case of any violation of these Terms of Services which results in a civil or criminal liability under applicable laws, we may also disclose your Account information, if required by any Government or legal authority.
2.3 In the event, you would like to discontinue with any Course, you may opt to cancel the Course via your Account. At no point in time, you are entitled to any refund of the Course Fee or payment made towards the study materials, e-books, add-on courses, etc.
3.1 Indemnity: You shall indemnify and hold harmless KJ Education, its directors, employees, officers, etc. from and against any claims, damages, losses, liabilities, costs, etc. arising out of:
3.1.1 Your use of and access to the Application/Site/Content/Services, including without restriction your violation or infringement of any third-party rights in this regard
3.1.2 Your violation of these Terms of Services
3.1.3 Any other failure to comply with any general conditions as may be notified by KJ Education
3.2 Notice: All notices served by us shall be provided via email to your Account or as a general notification on the Application. Any notice to be provided to us should be sent to firstname.lastname@example.org.
3.3 Entire Agreement: These Terms of Services and any other guidelines applicable to the Site, Application or Services as may be notified by us from time to time, constitute the entire agreement between you and KJEducation with respect to your access to or use of the Application, Site and/or the Services. In the event of any discrepancies between these Terms of Services and any other terms or policies relating to your access/use of the Site/Application/Services/Content, these Terms of Services shall prevail.
3.4 Assignment: You cannot assign or otherwise transfer your obligations under these Terms of Services, or any right granted hereunder to any third party. KJ Education rights under these Terms of Services are freely transferable by us to any third parties without the requirement of seeking your consent.
3.5 Severability: If, for any reason, a court of competent jurisdiction finds any provision of these Terms of Services, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms of Services shall continue in full force and effect.
3.6 Waiver: Any failure by KJ Education to enforce or exercise any provision of these Terms of Services, or any related right, shall not constitute a waiver by us of that provision or right.
3.7 Relationship: You acknowledge that your participation on the Application, Site or the Services does not make you an employee or agency or partnership or joint venture or franchise of KJ Education.
3.8 KJ Education provides these Terms of Services so that you are aware of the terms that apply to your access/use of the Site/Application and Services. You acknowledge that we have given you a reasonable opportunity to review these Terms of Services and that you have agreed to them.
3.9 We hereby reserve the right to modify these Terms from time to time, without any prior notice.
4.1 KJ Education shall have no liability in the event of your inability to access/use the Site, Application or Services (or any part thereof) as a result of any acts of civil or military authority, flood, fire, epidemic, war or riot, act of God, or any other acts or developments beyond the reasonable control of KJ Education. In no event will KJ Education be liable to you for any indirect, incidental, special, consequential or punitive damages (including damages for loss of profits, goodwill, or any other intangible loss) arising out of or relating to your access to or use of, or your inability to access or use, the Site/Application/Services or any materials or Content thereon, whether based on warranty, contract, tort (including negligence), statute, or any other law, and whether or not KJ Education has been informed of the possibility of damage. In no event we shall be responsible for any registration or eligibility of the user for any kind whatsoever.
5 Customer Care
5.1 If you face any issues with the Application, Site or Services, please contact us at email@example.com on Monday to Saturday between 10 AM IST and 6 PM IST.